Reshaping the Future | Healthcare and Wellness

Adapting to meet the urgent, evolving challenges of the COVID-19 pandemic, the American medical industry is reshaping the future of healthcare every day.

As part of our Reshaping the Future series, an in-depth look at changes in American behaviors, perceptions, and priorities, G&S has identified three significant trends shaping the new rolling realities of the healthcare industry.
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Reducing healthcare disparities

The pandemic opened the door to virtual B2I (business to individual) telehealth, which has the power to break down language and location barriers and open the door to more equitable healthcare services.

Embracing digital B2I communication

Communication with doctors and health insurance companies became more digital, and consumers say they will be more reliant on digital communications in the future.

Skyrocketing healthcare mobile apps

From ordering prescriptions and making appointments to texting with providers, increased use of mobile healthcare apps is here to stay.

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